Too true. I once worked for a firm that were agents for GA so I got a bit of a discount and thought I would be looked after when my lovely gold opel manta 2 ltr GTE got nicked oooo 20 odd years ago. Like feck!! We even had a row over the meaning of the word "value". I was dealing with a Cretin (a different one;o).) who absolutely insisted value meant what the figure in her little book said. I disagreed and provided a definition "Oh nooooo that's not what it means at all.Sir" "Really, I just read you the Oxford English Dictionary definition of the word. Please pass me to your supervisor" THEN they said the car was a mess, wrong doors, injection ripped out carbs put in "Can you prove it was immaculate when it was stolen?" Fortunately YES becasuse I had a new clutch fitted the day before it was nicked at one of your approved garages!
Case closed.